If your order was placed via our website, you will receive your new e-voucher within a few minutes of your refund being processed. This will come from giftcard@mintvelvet.co.uk and do keep an eye out in your junk inbox.
If your order was placed online through one of our Boutiques, you will receive your replacement e-voucher within 48 hours of your return being processed.
Was this article helpful?
4 out of 11 found this helpful