Our live stock levels are constantly changing, so items might *occasionally* get shown as ‘available’ when they’re not.
We know it can feel really disappointing and we’re so sorry for the inconvenience caused.
If you placed your order via our website, please be assured that you will not be charged.
If your order was placed online through one of our Boutiques, you will receive a full refund. Please note that if you used a gift card or e-voucher, you will receive a replacement e-voucher within 48 hours.
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