To be able to use a gift card or e-voucher on our website, you’ll need to enter the long 21-digit number (omitting any spaces and including the single digit to the side) at the checkout. For gift cards you can locate the 4 digit pin number by lightly scratching off the silver panel after the long number.
Please note that gift cards cannot be used when paying via an Express Checkout.
If it still isn’t working, feel free to contact us here and we can take a look at this. Alternatively, you are welcome to call us or get in touch via live chat.
UK: 0345 456 2200
USA: 1-866.615.1818
INT: +44(0)1494 956720
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