How can I re-activate my account

We’ve made some exciting new changes to our website, so you will need to re-activate your account and re-set your password. You should have received an email with instructions, but please don’t worry if not as you can do this following the below steps:

1. Click on ‘My Account’ icon at the top left of the page
2. Click on ‘Login’
3. Select ‘Re-activate My Account’
4. Enter your email address and click ‘Send Activation Link’
5. You will shortly receive an email to verify your account

If an error message pops up to say ‘Incorrect email or/and password’ please do double check your details are correct.

If this doesn’t work, feel free to call us on 0345 456 2200 and we’ll be happy to help you