What shall I do if one of my items has developed a fault?

I'm so sorry to hear that one of your items has developed a fault. If your order was placed within 28 days and you're based in the UK, you can return the item for a full refund by creating a returns label here. Alternatively, you are welcome to return the item to one of our stand alone boutique stores.

If you are outside of our return policy, please contact us here with an image of the fault, and we will guide you through the next steps to resolve this for you.