In the UK, our returns can take up to 10 working days from posting the parcel to us – you’ll be notified as soon as the parcel has arrived back at our warehouse and again once the refund has been processed. If you haven't received your refund within this time period, please email us here and we will be happy to look into this for you.
For the rest of the world, we aim to process the return within 5 days of receiving the item(s) back to our UK Warehouse.
Please note: Any purchases made in a Boutique store cannot be returned to the website. Store returns must be returned to a Boutique (excluding Concessions and Outlets).
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